Harbor Bistro
5 h
saved each week on the rota
All customer storiesWarehouses
Fernway Freight
A distribution centre automated its three rotating shift patterns and replaced paper sign-in sheets with clock-in kiosks.
Team size
480 staff, 1 distribution centre
Location
Example City logistics park
92%
open shifts filled by own staff
6:00
kiosk clock-in at the gate
The challenge
Fernway rotates pickers through early, late and night patterns. Paper sign-in sheets at the gate made it hard to see who was actually on the floor at six in the morning.
What changed
- Rotating patterns generated automatically each week
- Shared clock-in kiosks at the staff entrance
- Open shifts offered to internal staff before agencies
At six sharp I can see exactly who is in the building.Ryan Gallagher, site manager
Results
Template figures: most open shifts are now filled by the site's own team and timesheets match the gate records.
Our pickers work three patterns and peak weeks need agency staff. Open shifts get filled by our own people first, then we call the agency.
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